Best Western Walworth Castle Hotel
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The room was comfortable, warm, convenient, clean and the bath was a delight. The after-dinner ghost tour in the dungeon and public spaces was a real added bonus and not something we were expecting at all. The restaurant staff kindly accommodated our preference to have a series of small dishes with side salads rather than the somewhat heavier main dishes on the menu. You need to keep hold of Ashley as a member of staff, she honestly made our stay with her excellent service and management of the restaurant and then the super-friendly ghost tour after tea.
Sarah
فبراير ٢٠٢٥
The hotel had both modern facilities and yet had a wonderful period atmosphere. The receptionist was exceptional and communicated with everyone. We were also given a small heater incase the room wasnt warm enough. Meals were very good and Christmas lunch beautiful and tasty. Good choice for breakfast. I was also able to look at other rooms for future visits. Which we will be doing.
Simon
ديسمبر ٢٠٢٤
Beautiful historical building. Our rooms were huge, very clean and tastefully decorated. Staff were amazing. It has a dungeon! And we were kindly given a little tour of it.
Linda
ديسمبر ٢٠٢٤
Friendly staff, convenient location, impressive building - it is after all a castle! Comfortable room and good food. Outstanding was the quality of service given roads around the hotel were unexpectedly flooded due to huge amounts of overnight rain. With one chef caught in the flood and the substitute stuck in traffic (caused by the flood), the manageress and team did a stirling job of ensuring at least hot croissants and porridge when a full english no longer poss. Satnav and local radio had not caught up with the weather/traffic situation but brilliant receptionist came up with a route which took us safely to the A1 south (if we'd followed our satnav it would have taken us literally hours!!)
Margaret
أكتوبر ٢٠٢٤
The hotel setting, the building and location were fabulous. The staff were amazing and the restaurant food was delicious.
Hulme
أغسطس ٢٠٢٤
The Castle is setin beautiful surroundings. The staff were friendly and helpful. The 1189 Restaurant is very quirky (I assume 1189 is when the castle was built) and the food was superb. The room had a bath - I know these are becoming unfashionable and we only have a shower at home but it really makes a difference. We were supplied with an iron on request and given a complimentary bottle of water when we left.
David
نوفمبر ٢٠٢٤
Our room was in the wing away from the castle and was the cheapest on offer so we were unsure of what to expect. However it was a lovely room. Nicely decorated, furnishings and bathroom all scrupulously clean and in good repair, and a bath/ shower. It had everything you need for a night away from home... Tea & coffee facilities, toiletries, towels, TV, mirror, dressing table, hanging space and best of all a large comfy bed. It was quiet and we had no trouble at all getting a good night's sleep. In the morning there was plenty of hot water. Castle location and lovely room elevated this quick overnight stop off to a really pleasant stay.
Kate
أغسطس ٢٠٢٤
We had a wonderful stay here. It was for our 26th wedding anniversary and the staff certainly made it a very special occasion. The staff were very attentive and approachable. They certainly couldn't have done any more than they did for us. The breakfast and evening meals were to perfection and again nothing was a problem if you wanted to adjust the meal a little. We loved the stay in one of the turrets and the whole history of the castle, the dungeon tour was very interesting as well. Overall we can't thank the staff enough for the friendly welcome we received. You have a fantastic team behind you here at Walworth Castle and we certainly look forward to seeing you all again soon. Alan & Julie
Alan
أبريل ٢٠٢٤
I booked a twin room as a surprise for my wife, as we were returning from Scotland to Norwich, so to break the journey I booked a night here & from the moment we drove in, my wife loved it, the receptionist was extremely helpful & very happy with a great smile, as did all the staff, the bar staff were great too, everything went well, even for a fussy eater, my wife had a good choice for the evening meal, service was brilliant as to the food, too much for my wife, but all very tasty & served with a smile, the only down side was the twin beds in room 1 in the West Wing, a little short & slightly uncomfortable, bit of creaking going on when turning over, but ok.. apart from the beds, excellent & thank you to the management for your really nice helpful staff, 👍
Dave
يونيو ٢٠٢٤
The staff at this hotel are brilliant - not only friendly and amenable, but go the extra mile to help. I had a specific issue with my vehicle (long story) and one of the staff, overhearing I was asking for if the maintenance person was in (on a Sunday), went out of his way not only to try and source tools and fixings (which eventually came from his own car) but also to come and help me sort the issue. Outstanding service. His colleagues were also all friendly and would acknowledge you as you walked around. The room was quiet and comfortable, if a little quirky with the bathroom up a small set of stairs. I had a meal in the restaurant which was good, well presented and cooked 'pub food' (again with friendly helpful staff), and service was quick despite an event being held at the hotel that weekend.
Dr
يونيو ٢٠٢٤
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